MAYURA CHARM – PRIVACY POLICY

Mayura Charm respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what we collect, why we collect it, and how we use and protect it.

1. Information We May Collect

We may collect:

1. Name
2. Mobile/WhatsApp number
3. Email address
4. Billing and delivery address
5. Order and payment details
6. Customer support messages
7. Basic website usage data

We do not intentionally collect unnecessary sensitive information.

2. How We Use Your Information

We use your information to:

1. Process and deliver orders
2. Confirm payments
3. Communicate about orders
4. Provide customer support
5. Handle returns and refunds
6. Improve our services
7. Prevent fraud
8. Send promotional messages (with consent)

3. Payment Information

Payments are processed through secure third-party providers. We do not store full card or banking details.

4. Sharing of Information

We may share limited data with:

1. Payment gateways
2. Delivery partners
3. Hosting and service providers
4. Support and analytics tools

Only as needed to run our services or meet legal requirements.

5. Cookies

We use cookies to improve website performance and user experience. You can manage them in your browser settings.

6. Data Security

We use reasonable safeguards to protect your data, but no system is completely secure.

7. Data Retention

We keep data only as long as needed for orders, legal compliance, and business purposes.

8. Your Privacy Choices

You may request access, correction, or deletion of your data where applicable.

9. Children's Privacy

We do not knowingly collect data from children for purchases.

10. Policy Updates

We may update this policy from time to time. Changes will be posted here.

11. Contact Us

Mayura Charm